Shipping policy

 

Shipping Policy

Thank you for shopping with IMPERIAL CLUB! We’re committed to getting your order to you quickly and reliably. Please review our shipping policy below for details on shipping methods, timeframes, and costs.

📦 Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays). Pre-orders can take up to 3-4 weeks to ship out.

  • You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.

🌍 Shipping Rates & Delivery Times

We currently shipping exclusively to the US.

Shipping Method Estimated Delivery Time
Standard Shipping (US) 3–7 business days
Expedited Shipping 1–3 business days



Note: Delivery times are estimates and may vary due to carrier delays or customs processing for international orders.

🚚 Carriers We Use

We ship via trusted carriers such as:

  • USPS

  • UPS

  • FedEx

❗Shipping Issues or Delays

  • If your order is delayed or lost, please contact us at [Cesarduarte22@icloud.com] with your order number.

  • We are not responsible for shipping delays caused by carriers, incorrect addresses, or customs.

📬 Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We are not responsible if a package is returned due to an incorrect or undeliverable address.

📦 Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can track your package through the carrier's website or from your order confirmation page.

If you have any questions about shipping or delivery, feel free to reach out to our customer care team at [Cesarduarte22@icloud.com].